Introduction
The Microsoft Help and Support site is now
providing an RSS feed (Really Simple Syndication) for its
Knowledge Base (KB) articles. RSS feeds provide daily lists
of all new KB content for the products you are interested
in. If you are already using RSS you can get the RSS
feeds now on the RSS Feed Product Index page.
What is RSS?
RSS (Really Simple Syndication) provides
a convenient way to syndicate information from a variety
of sources, including news stories, updates to a Web site,
and even source code check-ins for a development project.
On the Help and Support site we will publish RSS-formatted
content in an XML file daily. This file will list the newly
published KB articles organized by product. The RSS icon
indicates a feed is available
on the RSS Feed Product Index page.
Generally, you can view RSS
feeds as XML files through Internet Explorer. However, viewing
the RSS feed in Internet Explorer and pressing F5 every
few minutes is not the most efficient use of your time,
so most people take advantage of some form of client software
to read and monitor RSS feeds. RSS feed "aggregators" let
you to syndicate and gather any content on the Web that
is provided in an RSS format.
Get the RSS feeds
To see the latest articles for your products,
click the RSS icon on this page or get the RSS
feeds now and select a product from the list. The RSS
feeds will be updated once every 24 hours.
How do I use RSS?
To see the recently published KB articles
for a product, click the RSS icon on this page or get the RSS
feeds now. Select the product related to the KB articles
you are interested in, and then you will see the XML file
that contains the article list. This list will provide an
article title and a direct link to the article.
The recommended method of viewing RSS feeds
is to use an aggregator. The aggregator will let you subscribe
to the RSS file and view the content in a user-friendly
format. If you do not use an aggregator, you will see only
raw XML when selecting a product. To see new content, you
can press F5, however, the article list will only update
every 24 hours.
When you subscribe to the Help and Support
RSS feed through your aggregator, the Internet address is
http://support.microsoft.com/selectindex/?target=rss.
The article list will appear in the client viewer or you
will receive the latest list in e-mail, depending on how
your client works.
There are many different RSS clients
available. Some typically used RSS feed aggregators for Windows
are:
These aggregators and RSS feed clients are
not provided or supported by Microsoft. The aggregator features
will vary between clients. Please contact the aggregator
provider for technical support.